Frequently Asked Questions
What is YellaSource®?
YellaSource® is a business resource for professional contractors that provides industry information and tools needed to help you grow and support your business. It also provides in-depth information about YellaWood® brand outdoor building products so that you can maximize the use of these products.
Is this a loyalty program like I’ve seen with hotels and airlines?
While it has many of the same qualities, it is designed to help promote your business to your customers. Your primary business is building things, not marketing or many of the other aspects of running a business. This program makes tools available to help you do a better job of that.
Do I have to buy YellaWood® brand products exclusively?
Only YellaWood® brand purchases will earn you YellaBucks℠ to offset the cost of tools made available via the YellaSource® program.
What is required to become a YellaSource® member?
It’s easy. Simply create a login to become a member and start earning benefits.
If I buy all my YellaWood® products from a single dealer, will I receive a discount?
YellaWood® brand products are offered at very competitive prices every day by our dealers. They set their prices and do so while offering great products as well as great prices.
As a member of YellaSource®, can I buy my lumber direct from you?
YellaWood® has a very strict policy of not selling direct to anyone other than our retailers. We make our products available exclusively through our network of building products and lumber dealers. Click here to find an authorized YellaWood® dealer near you.
Can I transfer my purchase credits to another program like, for instance, my airline loyalty program?
Sorry, but our program is self-contained and does not work like the airline and hotel loyalty programs. Your YellaBucks℠ will be available in your YellaSource® account so that you can use them anytime.
Do my YellaBucksSM expire?
YellaBucks℠ do expire. Every three years of membership your YellaBucks℠ will expire. We encourage all of our members to use their rewards promptly and take advantage of the great business building tools. You will be notified by email before you points expire.
How do I find my YellaBucksSM balance?
Your YellaBucks℠ balance can be found on your YellaSource® dashboard.
How do I redeem my YellaBucksSM?
First, save your receipts from authorized YellaWood® dealers and submit them via mail, email, or the mobile upload form. Next, your personal YellaSource® representative will contact you and work with you to redeem your YellaBucksSM balance on exactly what you need to build your business. That’s it. Easy as pie. Can’t find your representative’s information? Just send an email to email@example.com and we’ll have your rep contact you within 1-2 business days to discuss your needs.
Are there any other ways I can redeem my YellaBucks℠?
At this time, once your receipt form is submitted, your personal YellaSource® representative will reach out to discuss your point redemption options.
How long do I have to report my purchases?
Receipts for qualified purchases must be submitted within three months of purchase.